It's time for annual pay increases. As in years past, your company has an allocated budget of 3% of your payroll for raises. While you...

Good supervision includes building trust with your employees by listening to them and following through on concerns. So what do you do...

After a lot of time and energy, you’ve just hired a great person to provide customer service and reception for your phone support...

There is one thing managers just don’t like doing: conducting interviews to fill positions. The interview process is time-consuming and not